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How cardsota Handles Your Personal Information

Your account data, payment details, and browsing behavior on cardsota are handled with a clear, documented approach — no vague promises, just a straight explanation of what we collect, why we collect it, and how you can control it.

Account Data TransparencyPayPal & Venmo Payment PrivacyCookie Controls AvailableData Access on RequestUS-Based Account Scope
cardsota How cardsota Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

Cardsota uses SSL encryption across every page, including the deposit flow for PayPal, Venmo, and Play+. We follow a principle of data minimization — we only keep what we actually need to run your account and meet state-level identity requirements. Retention periods vary by data type, but transactional records are kept for the period required under applicable state financial rules, then deleted or anonymized.

Cookie Policy

We use functional cookies to keep your session active and analytics cookies to understand lobby navigation. You can adjust cookie preferences from the banner on first visit or inside account settings at any time.

Account Security

Every login triggers a one-time passcode sent to your registered email or phone. This step protects your account from unauthorized access, especially when switching between mobile and desktop.

Data Retention

Identity verification documents are held only as long as required by state regulations. Behavioral and session data is anonymized after 12 months unless you request earlier deletion.

Third-Party Sharing

We share data only with payment processors — including PayPal and Venmo — and identity verification partners. We do not sell your data or share it with advertisers outside these operational needs.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have questions about how your data is stored, want to update account information, or need to submit a formal data access request, our support team handles privacy inquiries directly. We keep a dedicated channel open so your request gets to the right person without the runaround.

Team online

Live Chat

Start a live chat session from your account dashboard to ask about data access, cookie settings, or account information changes in real time.

Email Support

Send a written privacy request to our support email address found in your account settings. We respond to data access and deletion requests as required by applicable state law.

Account Settings

Several privacy controls — including marketing email preferences and cookie consent — are managed directly inside your account settings panel without needing to contact support.

Common Privacy Policy Questions

Here are the questions we hear most often about data, account privacy, and your rights on cardsota. If yours isn't here, our live chat team can help you get a direct answer.

We collect your name, email address, date of birth, and state of residence at registration. Once you make a deposit via PayPal, Venmo, or Play+, transaction records are added to your account profile.

Yes. Submit a data access request through live chat or the support email listed in your account settings. We will compile and send a summary of your stored information as required by applicable state law.

No. We share data only with payment processors like PayPal and Venmo and with identity verification services. Your data is never sold or passed to advertisers for marketing purposes.

Functional cookies keep your login session active. Analytics cookies track lobby navigation to improve the mobile experience. You can adjust both categories from the cookie banner or your account settings panel.

Transactional records are retained for the period required under state financial regulations. Behavioral and session data is anonymized after 12 months. Identity documents are deleted once the regulatory retention window closes.

Log in, head to your account settings, and select the profile section to update contact details. For identity document changes, contact live chat — those updates require verification before they take effect.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.