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What Governs Your Account at cardsota

Every account on cardsota operates under a defined set of legal terms — covering how your data is handled, what rules apply to your activity, and which US states can access the platform.

State-by-state eligibilityAccount terms apply at registrationPayPal, Venmo, Play+ governed by same policyData handled under US privacy standardsContact us to request changes
cardsota What Governs Your Account at cardsota
DATA HANDLING AND SECURITY

How cardsota Protects and Manages Your Account Data

We handle your personal and financial information with specific, documented practices — not vague promises. From the moment you verify your identity at registration through every Play+ transaction or Venmo withdrawal, your data follows a clear retention and security path. Here is what that looks like in practice.

Cookie Policy

We use session and analytics cookies to keep your account active and measure which features you use. You can manage cookie preferences in your browser settings at any time without losing account access.

Account Security

Login uses two-step verification — password plus a one-time code sent to your registered phone or email. If you notice unrecognized activity, lock your account from the Security tab immediately.

Data Retention

We keep your account records for the period required by applicable state law. Transaction records — including PayPal deposits and Play+ loads — are retained to satisfy financial reporting obligations.

Requesting Your Data

You can request a copy of the personal data we hold on your account. Submit the request through the Help Center under Legal and Privacy, and we will respond within the timeframe state law requires.

REACH OUR LEGAL TEAM

How to Contact Us About Policy Questions

If something in our terms raises a question — whether it's about account closure, data retention, or how a PayPal withdrawal is recorded — our support team handles legal and policy queries directly. Reach us through the channels below and include your account email so we can pull your record without delay.

Live Chat Open the chat icon in your account dashboard. Describe your legal or policy question clearly and include the specific section of our terms you're asking about.
Email Support Send your query to our support address listed under your account settings. Expect a written response that you can keep for your own records.
Account Help Center Log in, go to Account, then Help. Filter by Legal and Privacy to find pre-answered policy questions covering data requests, account closure and Venmo withdrawal records.

Legal FAQ: Your Rights and Our Obligations

These are the questions we hear most often about account terms, data rights, and what happens when policy intersects with real account activity. Answers below reflect how the policy actually works — not boilerplate.

Yes. Access depends entirely on whether your state permits online sports betting or casino activity. We confirm eligibility at account creation based on your verified location — not your billing address.

We record the transaction amount, timestamp, and your account ID. We do not store your PayPal password or Venmo PIN. Those credentials stay with the respective payment providers under their own privacy terms.

You can submit a deletion request through the Help Center. Some data must be retained under state financial regulations regardless — your transaction history tied to PayPal or Play+ loads falls in that category.

We post a revision date at the top of this page whenever terms are updated. We may also send a notification to your registered email. Continuing to use your account after that date means you accept the revised terms.

Your account will be restricted from wagering activity in that state. Any pending withdrawals — whether to Venmo or Play+ — will still be processed. Contact support to clarify your specific situation.

Reach our live chat or email support with your account email and a description of the situation. We review closure decisions and respond with a written explanation tied to the specific policy section that applied.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.